3:30 PM · Prep
Kitchen basics, checked
The cameras you already have check hairnets, gloves and phones at the prep station. Everything is fine, so you hear nothing.
No alerts
Quiet. That's the point.
For restaurants, cafés and food service
Catch every cue. Cut every loss.
GetRecue spots the small slips that cost you money in the kitchen and on the floor. After every shift, you get a short report: what to fix and who to thank.
Works with your cameras
Set up in about a week*
*After a walkthrough of your venue and a short briefing.
Guests are never recordedHow it works
One shift with GetRecue
No extra screens to watch. GetRecue runs in the background and speaks up only when it matters.
7:15 PM · Dinner rush
The walk-in door is open
The door has been open for 6 minutes. Your chef gets a WhatsApp message before the fish warms up.
GetRecue · WhatsApp7:15 PM
Walk-in door open for 6 min. Kitchen.
JOHNServer
Badge = a regular name tag
8:40 PM · On the floor
A special that wasn't offered
Servers wear a badge that looks like a regular name tag. It notes when the seasonal special or dessert wasn't offered. You'll see it in tonight's report.
No alert
Saved for the shift report.
9:05 PM · At the pass
A plate left without a ticket
GetRecue compares what left the kitchen with what was rung up on your POS. The plate for table 6 had no ticket, so your manager gets a heads-up to fix the check.
GetRecue9:05 PM
Plate without a ticket · Table 6
11:30 PM · After close
Your shift report is ready
Open it in the GetRecue app or in your account on a laptop: what went well, what to fix tomorrow, and who earned a bonus.
GetRecue11:30 PM
Your shift report is ready.
View
9:12 AM · Next morning
Say thanks in one tap
John sold 20% more than usual. Tap Praise next to his name, and he gets a message right away.
WhatsApp · John's phone9:12 AM
Hey John, you were great yesterday! Your bonus this month: +$99. Keep it up!
What you get
Simple kit. Nothing new to learn.
your camera's up here01
Cameras
We connect the cameras you already have. If a spot isn't covered, we add one.
JOHNServer
02
Badges
They look like a regular name tag. Rent our standard badges, or order badges in your own brand.
03
The GetRecue app
Alerts, shift reports, tips and bonuses, all in one app. Alerts can also come to WhatsApp.
Shift reportTue, Oct 13
Dessert before check
Hairnets & gloves
Loyalty offered
Phones in kitchen
John · +20% salesPraise
04
Your account on the web
Everything from the app, on a big screen. Work with your team wherever it suits you.
Cameras (yours or ours)
Servers with badges
Your phone
Two modules
Start with the kitchen, the floor, or both
Each module works on its own. Together they cover the whole shift.
Protects your food cost and your health inspection.
Runs on: your kitchen cameras- Uniform, hairnets and gloves
- Phones at workstations
- Walk-in or fridge door left open
- Food stored on the floor
- Strangers in the kitchen
- Dishes that leave without a ticket, checked against your POS
Grows your average check and brings guests back.
Runs on: name-tag badges and your dining room cameras- Upsells and add-ons offered
- Seasonal specials mentioned
- Loyalty program offered
- Time to greet a new table
- Order accuracy
- Rude or off-script phrases
- Discounts given without approval
- Tables cleared on time, from your dining room camera
Audio runs as a pilot
Only with written consent from every team member. We analyze only your team member's voice. Guest conversations are never recorded. Rules differ in the US and Israel.
See how we handle it →
The whole shift in one place.
- One shift report for kitchen and floor
- One bonus program for the whole team
- One app for everything: alerts, reports and bonuses
- Add the second module any time
Team member view
Hi, John
+$99
bonus this month
Dessert offered18 / 22
Tip: mention the seasonal special when you bring the menu.
For your team
Good shifts turn into bonuses
Your team sees their own progress, gets short tips, and earns more for a great shift.
Praise in one tap
See who did great and send a thank-you with their bonus straight to WhatsApp.
Only their own data
Team members see their own stats and tips, not their coworkers'.
Room to push back
Anyone can dispute an event. A manager reviews it before it counts.
Training has overtaken pay as restaurants' top strategy for keeping staff.
Toast / QSR Pro, 2026
Privacy
Your data stays with you
GetRecue is built to help you run a better shift. Here is what we never do.
- We never record guests
- No facial recognition
- No emotion or tone scoring
- We never sell or share your data
You choose where your data lives
Our cloud, in your country
We set aside space for your venue on servers in the country where you operate.
A closed server at your venue
Recordings never leave your building. We connect only when you ask us to.
1 yr+We keep data as long as you need it, up to a year or longer.
Why now
Holding standards every shift is hard
80%
of operators prioritize real-time data on labor, food costs and compliance. Fewer than half actually have it.
Crunchtime, 2026
$5,864
is the full cost of replacing one restaurant employee.
Cornell University
“Weak team accountability is one of the most expensive problems in hospitality … it rarely shows up as one dramatic failure.”
Hospitality Growth Insider, March 2026
Industry research, not GetRecue results.
Getting started
From first call to first report
- #01
Tell us about your venue
A short call about your kitchen, your floor and what matters to you.
- #02
Walkthrough and briefing
We look at your cameras, your POS and your house rules. How long this takes is up to you.
- #03
Setup in about a week
We connect cameras, hand out badges and set up your alerts. No need to change your POS.
- #04
Your first shift report
After the first shift you get a report: what to fix and who to thank.
Live demo
Try it before you talk to anyone
Click through a real evening shift as a manager: alerts, the shift report and the Praise button. No sign-up.
GetRecue9:12 AM
Good morning, Alex
Last nightYour shift report is ready2 to fix · 2 to praiseOpen report
Sales$8,420+5.5%
Oct plan40%on track
JSJohn Smith+20% salesPraise
DRDaniel ReyesKitchen held standardsPraise
FAQ
Questions owners ask us
Is this legal?
Rules for: US ·
Cameras in kitchens and other work areas are common practice, and we help you notify your team properly. Audio runs only as a pilot, with written consent from each team member. Some states require everyone in a conversation to agree to a recording, so we review the setup with you before audio is turned on. Guests are never recorded.
You can start with the kitchen or the floor. On the floor, we start with video from your cameras. Audio pilots begin only after a legal review and written consent from each team member. We set things up in line with Israel's Privacy Protection Law, including Amendment 13.
Data is processed in the EU under GDPR. We never use emotion recognition, which the EU AI Act bans in the workplace.
Will my staff quit?
GetRecue is set up to reward good work. Your team sees their own progress, gets tips instead of reprimands, earns bonuses for great shifts, and can dispute any event.
Do I need new cameras?
Usually not. We connect the cameras you already have and add one only where a spot isn't covered.
Does it work with my POS?
Yes. We work with Toast, Square, Clover, Lightspeed and Tabit. Using a different system? Tell us, and we'll find a way.
Can I use just one module?
Yes. Kitchen and Floor work on their own or together. You can add the second one later.
Where is my data stored, and for how long?
In our cloud, on servers in your country, or on a closed server at your venue that we connect to only when you ask. We keep data as long as you need it, up to a year or longer.
How long does setup take?
Installation and setup take about a week. The walkthrough and briefing come first, and their timing depends on you.
How much does it cost?
It depends on your venue: how many cameras and badges you need and how long you want to keep data. We're running a pilot program now. Tell us about your venue and we'll prepare an offer.
What does the badge look like?
Like a regular name tag. You can rent our standard badge or order badges in your own brand.
Contact
Let's talk about your venue
Leave your details and we'll get back to you within 24 hours.
Prefer email?
ihave@getrecue.com
Request sent
We'll get back to you within 24 hours.
While you wait, try the live demo.
Try the live demo